| Customization: | Available |
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| After-sales Service: | One to One on Line Guide |
| Warranty: | One Year |
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| Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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| Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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1) What's your delivery time?
We will arrange the shipment within 3~10 working days after received the deposit. And we keep some models in stock all year round.
2) What payment method are supported?
Payment method is T/T, D/P, Western Union, Credit Card, etc.
3) If I have some technical problem, how can you help us to solve it?
Detailed description, photos or video will help our technician analyze the problem and give solution accordingly.
4) Once there is something need to replace, what can I do?
We supply all the spare parts for the printer. If any part is broken, we will fix it or send you new parts after users send back the broken ones. We suggest that users order spare parts package for long time maintenance and fast replacement.
5) Can we send our technician to your factory for training?
Yes, you are warmly welcome to visit us for free training.
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